What is the best tool to collect customer feedback?

Customer Feedback Collector Tool
Customer Feedback Collector Tool

Customer Feedback Collector Tool

Provide Your Feedback

Feedback Dashboard

0

Total Feedbacks

0

Average Rating

Customer Feedback Collector Tool: User Guide and Instructions

Customer Feedback Collector Tool: User Guide and Instructions

Gathering customer feedback is a crucial step for any business looking to improve its products or services. The Customer Feedback Collector Tool is designed to help you effortlessly collect and analyze feedback from your customers. This tool not only allows you to create and distribute feedback forms but also provides a simple dashboard to analyze the responses.

Features and Benefits

The Customer Feedback Collector Tool offers a range of features that make it an essential asset for any business:

  • Easy to Use: Simple form creation and distribution.
  • Real-Time Analysis: Instantly view and analyze feedback with a visual dashboard.
  • Responsive Design: Fully compatible with all devices, ensuring accessibility for all users.
  • Customizable: Tailor the form and dashboard to suit your business needs.

User Instructions

To get started with the Customer Feedback Collector Tool, follow these steps:

  1. Copy the HTML Code: Use the button below to copy the code snippet for the Customer Feedback Collector Tool.
  2. Embed the Code: Paste the copied code into the HTML section of your website or blog.
  3. Customize the Form: Modify the form fields to match the feedback you wish to collect from your customers.
  4. Publish: Once customized, publish the form on your site, and share the link with your customers.
  5. Analyze Feedback: Use the built-in dashboard to view feedback responses in real time and take action accordingly.

How to Use the Code Snippet

The following is a brief guide on how to implement the code snippet of the Customer Feedback Collector Tool:

<!-- Customer Feedback Collector Tool -->
<div class="container mt-5">
    <h1 class="text-center mb-5">Customer Feedback Collector Tool</h1>

    <!-- Feedback Form -->
    <div class="card shadow-sm mb-5">
        <div class="card-header text-white bg-info">
            <h3>Provide Your Feedback</h3>
        </div>
        <div class="card-body">
            <form id="feedbackForm">
                <div class="form-group">
                    <label for="name">Your Name</label>
                    <input type="text" id="name" class="form-control" required>
                </div>
                <div class="form-group">
                    <label for="email">Your Email</label>
                    <input type="email" id="email" class="form-control" required>
                </div>
                <div class="form-group">
                    <label for="rating">Rate Our Service</label>
                    <select id="rating" class="form-control" required>
                        <option value="5">Excellent</option>
                        <option value="4">Good</option>
                        <option value="3">Average</option>
                        <option value="2">Below Average</option>
                        <option value="1">Poor</option>
                    </select>
                </div>
                <div class="form-group">
                    <label for="comments">Additional Comments</label>
                    <textarea id="comments" class="form-control" rows="4" required></textarea>
                </div>
                <button type="submit" class="btn btn-primary">Submit Feedback</button>
            </form>
        </div>
    </div>

    <!-- Dashboard -->
    <div class="card shadow-sm">
        <div class="card-header text-white bg-success">
            <h3>Feedback Dashboard</h3>
        </div>
        <div class="card-body">
            <canvas id="feedbackChart"></canvas>
        </div>
    </div>
</div>

<script src="https://code.jquery.com/jquery-3.5.1.min.js"></script>
<script src="https://cdn.jsdelivr.net/npm/chart.js"></script>
<script>
$(document).ready(function() {
    const feedbackData = {
        labels: ['Excellent', 'Good', 'Average', 'Below Average', 'Poor'],
        datasets: [{
            label: 'Feedback Ratings',
            backgroundColor: ['#28a745', '#17a2b8', '#ffc107', '#fd7e14', '#dc3545'],
            data: [0, 0, 0, 0, 0]
        }]
    };

    const feedbackChart = new Chart($('#feedbackChart'), {
        type: 'pie',
        data: feedbackData
    });

    $('#feedbackForm').on('submit', function(event) {
        event.preventDefault();

        const rating = $('#rating').val();

        // Update the chart with the new feedback
        feedbackData.datasets[0].data[rating - 1]++;
        feedbackChart.update();

        alert('Thank you for your feedback!');
        $(this).trigger("reset");
    });
});
</script>
<!-- End of Customer Feedback Collector Tool -->
    

Suggestions for Best Results

To maximize the effectiveness of the Customer Feedback Collector Tool, consider the following suggestions:

  • Customize Questions: Tailor the feedback
  • Customize Questions: Tailor the feedback form questions to gather specific insights relevant to your business goals.
  • Incentivize Participation: Encourage more responses by offering small incentives, such as discounts or freebies, for completing the feedback form.
  • Promote the Form: Share the feedback form link across various channels such as email, social media, and your website to reach a wider audience.
  • Regularly Analyze Feedback: Set aside time to regularly review the feedback you receive and use the insights to make data-driven decisions.
  • Respond to Feedback: Engage with your customers by acknowledging their feedback and sharing any changes or improvements made as a result of their input.

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